Terms of Service

Acceleration Enterprises LLC

Effective October 2026

These terms explain how we work together. They are short on purpose. When you check the box on our discovery form, you agree to them, and they apply to every engagement you start with us, whether consulting or done-for-you services.

Your engagement will also have its own written scope of work, invoice or amendment. That document sets the specific services, fees and dates. If it ever conflicts with these terms, the signed document controls.

1. Your discovery information

The information you give us in discovery is the starting point for everything we build for you. You confirm it is accurate to the best of your knowledge, and you authorize us to use it to prepare your materials, your proposal and your scope of work.

2. Our services

We provide Meta advertising consulting, training, strategy and, where agreed in writing, advertising management and production services. Exactly what is included in your engagement, and what is not, is set out in your scope of work.

3. Your accounts and your ad spend

Your ad accounts, business portfolio, pages, pixels, datasets, audiences and campaigns are yours, and they stay in your own business portfolio. We work through partner access you grant and can remove at any time.

You pay all advertising spend directly to the platform from your own payment method. We never hold or collect your ad spend.

Third-party platforms and tools you use may charge their own fees, which are your responsibility. We are an affiliate partner of some marketing platforms; this never adds cost to you.

4. Fees and payment

Fees are stated in your invoice, scope of work or amendment, and are paid in advance of the work they cover.

Payments are final. Once work has begun, fees are not refundable, in whole or in part, including for sessions not attended or materials not used.

Monthly services renew and are billed automatically until you cancel by email to support@accelerationenterprises.com. Cancellation stops future billing; the current period is not refunded.

A surcharge of up to 2% may apply to credit card payments, as Colorado law allows. It is shown to you before you pay. No surcharge applies to bank transfer (ACH) or debit cards.

Amounts more than 30 days past due accrue interest at 1.5% per month, or the maximum Colorado law allows if lower.

5. Questions about a charge

If you have a question about a charge, contact us first in writing and give us 10 business days to answer it and put right anything that is wrong. Opening a chargeback or payment dispute without contacting us first is a breach of these terms. We may then pause work and recover the reasonable cost of responding. We may share our signed agreements and delivery records with your bank or payment provider in response to any dispute. This does not limit any right you have under law.

6. Sessions and recordings

Consulting sessions are held on Zoom and recorded. You consent to that recording. Recordings and transcripts are used to build your materials and operating procedures, and as our delivery record. Attendance and rescheduling terms for your sessions are set out in your scope of work or amendment.

7. How we use engagement information

We learn from every engagement. Information, data, results and content from your engagement, including recordings that may show your team, screens and brand, may be used to deliver and improve your work, to prepare and train the specialists we introduce to you, to improve our services and training, and to build case studies and the materials we publish about our work and results.

We respect your intellectual property, never share the personal information of your own customers, and will take down a specific published piece if you ask in writing.

8. Confidentiality

We each keep the other's non-public business information confidential and use it only for the engagement. This does not cover information that is public, already known, independently developed, or required to be disclosed by law. Tell us in writing about anything you consider especially sensitive and we will honor it.

9. Our materials

Our playbooks, frameworks, templates, training and methods remain ours. You may use them for your own internal business, but not resell or share them. Materials built specifically for you, and everything created in your own ad accounts, are yours.

10. Our team

You agree not to hire or contract directly with our employees or contractors during your engagement and for 12 months after, except for specialists we formally introduce to you for that purpose.

11. No guaranteed results

We do not guarantee leads, cost per lead, sales, revenue or any other result. Results depend on your offer, pricing, market, follow-up and the platforms themselves. Platforms change their features and policies without notice, and we are not responsible for changes made after our work is delivered.

12. Your advertising

You are responsible for your advertising and its lawfulness: your claims, offers, pricing, licensing statements, required disclosures, and compliance with platform policies and your industry's rules. You agree to defend and hold us harmless from claims arising from your advertising, your business, or your operation of your own accounts.

13. Limit of liability

Our total liability for any claim is limited to the fees you paid for the engagement or phase the claim relates to. Neither of us is liable for indirect or consequential damages or lost profits.

14. Electronic agreement

You agree that checking the box on our forms, signing electronically, and receiving notices by email are as binding as signing on paper.

15. Changes to these terms

We may update these terms from time to time. The version in effect when you start an engagement or a new phase applies to it.

16. Colorado law

These terms are governed by Colorado law. Any dispute will be handled in the state courts of Larimer County, Colorado. If any part of these terms is found unenforceable, the rest still applies.

17. Contact

Acceleration Enterprises LLC · support@accelerationenterprises.com